PRIVACY POLICY
Privacy Policy for Bespoke Gift Boutique
At Bespoke Gift Boutique, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our website, you can agree or decline to the collection and use of your information in accordance with this policy.
1. Information We Collect
We collect personal information when you visit our website, place an order, or interact with us in other ways. The types of information we collect may include:
- Personal Identification Information: Name, email address, phone number, billing/shipping address, payment information.
- Order Information: Details of products you purchase, any customization requests, and transaction history.
- Technical Information: IP address, browser type, device type, location, and browsing behavior (through cookies and other tracking technologies).
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To process and fulfill your orders (including customization requests).
- To communicate with you regarding your order, shipping status, and customer support.
- To improve our website, products, and services based on your feedback and browsing behavior.
- To send promotional emails or newsletters (only if you have opted in).
- To comply with legal obligations and prevent fraudulent activity.
3. How We Protect Your Information
We implement various security measures to protect your personal information, including:
- Encryption: Secure Socket Layer (SSL) encryption for processing sensitive data (e.g., credit card information).
- Secure Servers: We store your data on secure servers with restricted access to protect against unauthorized access, disclosure, or alteration.
- Payment Processing: We use trusted third-party payment processors (such as Apple Pay, Google Pay, and major credit/debit cards.) to handle payment transactions. We do not store your credit card details.
While we strive to use commercially acceptable means to protect your personal information, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us track your preferences, analyze site traffic, and customize content.
You can choose to disable cookies through your browser settings, but please note that some features of our website may not work as intended if cookies are disabled.
For more information, please refer to our Cookie Policy below.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: We may share your personal information with third-party service providers (such as payment processors & shipping companies) to help us complete your order and provide services on our behalf.
6. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please feel free to contact us at:
Bespoke Gift Boutique
Email: contact@bgbdesign.com
COOKIES POLICY
Cookies Policy for Bespoke Gift Boutique
1. Introduction
This Cookies Policy explains how Bespoke Gift Boutique uses cookies and similar technologies on our website, www.bespokegiftboutique.com. By using our Site, you agree to the use of cookies as described in this policy.
Cookies are small text files placed on your device when you visit a website. They help improve your experience on the Site, such as by remembering your preferences and analyzing site usage. You can control cookies through your browser settings, but please note that disabling certain cookies may affect how our Site functions.
2. What Are Cookies?
Cookies are small data files that are stored on your device (computer, smartphone, tablet, etc.) when you visit a website. They allow the website to recognize your device and store certain information, which helps provide a more personalized and efficient experience.
There are different types of cookies used for various purposes, including:
- Essential Cookies: Necessary for the basic functioning of the website (e.g., keeping you logged in or maintaining your shopping cart).
- Performance/Analytics Cookies: Used to collect information about how visitors interact with our Site, such as which pages are visited most often. This helps us improve the performance of the website.
- Functional Cookies: These cookies remember your preferences and settings to enhance your browsing experience (e.g., language preferences or login details).
- Targeting/Advertising Cookies: These cookies are used to track your browsing habits across websites to display personalized ads relevant to you.
3. Why We Use Cookies
We use cookies for the following purposes:
- To provide essential functionality: These cookies are crucial for ensuring the smooth operation of the Site, including remembering the items in your shopping cart or your login status.
- To enhance user experience: Functional cookies help us remember your preferences and offer a more personalized browsing experience.
- For analytics: We use performance cookies (e.g., Google Analytics) to track how visitors use our Site. This helps us analyze and improve our website's performance.
- For marketing and advertising: We use advertising cookies to deliver personalized ads that may interest you based on your browsing behavior.
4. Third-Party Cookies
In addition to our own cookies, we may also use third-party services that place cookies on your device for various purposes, such as analytics or targeted advertising. These third parties may include:
- Google Analytics: A tool used to collect data about how visitors use our website, such as the number of visitors, where they are coming from, and which pages they visit. This information is used to improve our website's content and performance.
- Google Ads: Uses cookies to deliver personalized ads and track their effectiveness.
- Social Media Buttons: If you interact with social media buttons (e.g., "Like" or "Share") on our website, social media platforms like Facebook or Twitter may place cookies on your device to track your engagement.
- Other third-party advertising networks: We may use additional third-party services for targeted advertising purposes.
For more information on how these third-party services use cookies, please refer to their individual privacy policies.
5. How to Control Cookies
You have the option to manage your cookies preferences at any time. Most web browsers allow you to block or delete cookies. However, if you choose to disable certain cookies, some parts of our Site may not work as intended.
6. Managing Your Cookie Preferences
When you first visit our Site, you will be prompted with a cookie consent banner that allows you to accept or manage your cookie preferences. You can opt to accept all cookies, reject non-essential cookies, or customize your preferences by selecting the cookie categories you’d like to allow.
If you wish to modify your cookie preferences later, you can do so by accessing the cookie settings at any time through the Site or by managing the cookies directly via your browser.